On the Reports > Options > Report Exemptions page, select Exempt Domains. This takes you to a page where you can add users and send them installers that they can use. Sophos Firewall: Reset a Forgotten Admin Password. When you start a virtual machine, we use a change to the device name to determine whether you're starting a new clone. It must be blank if STA Agent is installed on an AD DC. Assign your cloned devices to a group, using --devicegroup. STA Agent can serve single or multiple STA Collectors. Windows Server core edition has no GUI enviroment installed by default, so STAS won't work on it. Select Protect > Rules and policies. Adding IP addresses and domains in the allow list To ensure successful delivery of Phish Threat emails and completion of Phish Threat campaigns, allow domains and IP addresses that are listed in the documentation page Sending domains and IPs. devices, Google Firebase Cloud Messaging for Android devices, deviceservices-external.apple.com (17.0.0.0/8), Apple Activation Lock Bypass for supervised devices, Google reCAPTCHA service for password reset and token enrollment, Intune app protection, federated authentication with Azure AD. In this example, FQDN is tao.xg, and NetBIOS name is TAOXG. If the above doesn't solve the issue, please contact Microsoft technical support. Windows devices. In "General" tab,put in NetBIOS Name and Fully Qualified Domain Name of AD domain. "STA Agent Mode": EVENTLOG is recommended. This lets you protect your devices and communicate between Sophos Central Admin and your managed devices. Please note that some processing of your personal data may not require your consent, but you have a right to object to such processing. Install and configure STAS > g) Start STAS", Sophos Firewall requires membership for participation - click to join, b) STA Collector group on Sophos Firewall, d) Windows server core edition is not supported, a) Enable Client Authentication in Device Access, a) STA Collector shows no Sophos Firewall IP address, c) Sophos Firewall has no STAS live user, although STA Collector has them, https://support.sophos.com/support/s/article/KB-000038465, Configure Active Directory authentication, 10. Configure Windows AD GPO > b) Allow inbound WMI on AD computers", To troubleshoot wmi issue, please refer to, user1re-logged on AD workstation 192.168.20.19 after STAS was setup. UDP port 6060 on Sophos Firewall for STAS cannot be changed. SophosSetup.exe --goldimage --devicegroup=Virtual creates a gold image with all your licensed products installed. This installer includes all endpoint products your license covers. 2 Collector groups should be enough for an AD domain, when redundancy is needed. - when there are 4 DC in a domain, I recommendon 2 DC, install STA Suite (Agent + Collector)on the other 2 DC, install STA Agent, and configure them to serve those 2 STA Collectorson XG firewall, put those 2 STA Collectors into same Collector group, since they are in same AD domain. Sophos website classification service. Link: Sophos XG drop-packet-capture. It can be verified onable Sophos Transparent Authenticationn Sophos Firewall webadmin >, Check if Sophos Firewall reaches STAS server via static route. It is not necessary to be administrator, but it must be a member of groupDomain Admins. For AD domain with 2 DC, my recommendation is: Sophos Firewall v17.5 and later supports 12,288 live users, by default. Details in section "9. Make sure above Windows Firewall rules are applied to correct network profile. To do this, do as follows: Install Endpoint Protection or Server Protection using the gold image option and any other applicable options. Create a DNAT rule for each WAN interface and MAP with external port 80/443 to internal port XXXX,YYYYY Regards, Aditya Patel a)Dead entry timeout: must be 0, otherwise STAS stops working (applies to STAS v2.5.1.0 and earlier). You can't create a gold image for a server running Server Lockdown or Update Cache. Do I have to have a 1:1 relationship between member servers and DCs if I'm not installing the agent/collector on the Core DC? You can choose from two sets of installers: Endpoint installers are for Windows and macOS only. configure the Collector to serve Sophos Firewall, on Sophos Firewall, put the Collector into a Collector group, install STA Collectors on another 2member servers, configure each STA Agent to serve both Collectors, configure the Collectors to serve Sophos Firewall, on Sophos Firewall, put those 2 Collectors into same Collector group, since they are in same AD domain. "Domain Controller IP": It is only needed when STA Agent is installed on a member server. Windows Notification Service (WNS) and Microsoft Push Notification Service (MPNS) for Go to 5. STAS application requires GUI to work. We check the identity each time you restart the gold image device. XDR Sensor detects threats and sends data to the Sophos Data Lake for analysis. Authentication service on Sophos Firewall is running. (#3 in diagramlogon.type1.png), The collector talks to the workstation via methods defined in Workstation Polling Method, such as WMI. Or click Enter multiple domains, type each domain name on a new line, and click Add. One of the following Sophos Central regions: smc-device-if-cloudstation-eu-west-1.prod.hydra.sophos.com, smc-device-if-cloudstation-eu-central-1.prod.hydra.sophos.com, smc-device-if-cloudstation-us-west-2.prod.hydra.sophos.com, smc-device-if-cloudstation-us-east-2.prod.hydra.sophos.com, Migration from a Sophos Mobile on-premise installation or Does anyone know if this works with Admin tiering? Go to the Sophos Firewall webadmin > Authentication > Services, choose the Windows AD DC as the first server for "Firewall Authentication Methods", as shown below. ", make sure the account for STAS is a member of AD group "Domain Admins". Note: Links contained within campaign emails are configured to redirect users to an awstrack.me URL. If you select XDR Sensor we won't install protection. Edit Sophos Services in Web Protection > Filtering Options. About Your Appliance. (#3, and #4 in diagramlogon.type2.png), Sophos Firewall lookups the username in AD domain controller to retrieve group, email address, and more details of the user. Some of the domains you need to allow are owned by Sophos Central Admin. The configuration example provided in the article is quite simple, but it explains how STAS works. In Server Manager, Add Roles and Features, Select "Role-based or feature-based installation", Add role of "Active Directory Certificate Services", Click on "Next", install "Certificate Authority", Once the installation is complete, in Server Manager, click on "Notifications" > Post-deployment Configuration > Configure Active Directory Certificate Services, In "AD CS Configuration", click Next to continue. Set common policies for those Groups. You may need to allow access to the following Certificate Authority sites if they aren't allowed by your firewall. Alternatively you can use an existing device as a gold image. Workstation replies with username in WMI, then the collector records the live user, (#5 in diagramlogon.type1.png)and sends it back to Sophos Firewall on UDP port 6060, Sophos Firewall lookups the username in AD domain controller to retrieve group, email address, and more details of the user. Add a Firewall Rule. Add the domains and ports listed in Sophos domains and Ports before adding the domains listed below. STA Collector sends packet toSophos Sophos FirewallUDP port 6060 for Test connection. Port forwarding, NAT, WAF, Reverse Proxy are supported. added section "1. From the internet to the Sophos Mobile server Port forwarding, NAT, WAF, Reverse Proxy are supported. Mikrotik Center. Apple Push Notification service for iPhones, iPads, and Macs. Required for Sophos Chrome Security Web Filtering. You must allow these domains and ports through your firewalls and proxies for your protection to work correctly. 1997 - 2022 Sophos Ltd. All rights reserved. Hash algorithm: SHA256 or higher, don't choose SHA1/MD5 Click on "Configure" to generate root CA. You must ensure that each new virtual machine has a different identity from the device being used as the gold image. Google Firebase Cloud Messaging (FCM) for Android devices. Sometimes, STAS service might fail to be started, with the error "Failed: Cannot start service: STAS". Once STAS and Sophos Firewall establishe communication, the IP address of the Sophos Firewall is displayed on the "General" tab, as below. In Endpoint Protection, under XDR Sensor installers, click the installer for your operating system. To check your connectivity, enter the following command: You should see the following response: {message: "running"}. For help with installing Endpoint Protection see Endpoint Protection. Overview This knowledge base article contains the table that summarizes the ports used by Sophos applications. Install and configure STAS > g) Start STAS", added section "8. STA Collector is not recommended to run on DC, as it generates a high volume of traffic,according to. Applying additional regional firewall rules as well as the required domains and ports listed below could prevent Sophos products from functioning correctly. Click Choose Components to choose which products will be included in the installer. To check your DNS, open PowerShell and enter the following commands: You should see a DNS response message from each domain. Please refer to Office 365 URLs and IP address ranges for an updated list and refer to article Sophos UTM/ Sophos XG Firewall: Regular expressions for defining URL patterns for information on regex commands. You must also add these addresses to your firewall or proxy allow list: If you want to be more specific about the domains you allow for Sophos Management Communication System you can use the following domains. If the primary collector doesn't respond, Sophos Firewall will communicate with the 2nd collector. STAS log files, stas.log, and stas.log1, are located on the Windows server installed with STAS in the directory of C:\Program Files (x86)\Sophos\Sophos Transparent Authentication Suite, by default. on Sophos Firewall, put those 2 Collectors into same Collector group, since they are in same AD domain d) Summary of ports STA Collector open TCP port 5566 for STA Agent to upload user logon information STA Collector open UDP port 6677 for Sophos Firewall to connect Sophos Firewall open UDP port 6060 for STA Collectors to connect - when there are 4 DC in a domain, I recommend on 2 DC, install STA Suite (Agent + Collector) on the other 2 DC, install STA Agent, and configure them to serve those 2 STA Collectors. For product retirement details, see our retirement calendar. You can now create your virtual machines or clones. (#4in diagramlogon.type1.png). How to reset the admin password of an XG firewall through the USB/COM port 00:00 Overview 00:24 Pre requisites. "Login User Exclusion List" is case insensitive. 5. (#7 in diagramlogon.type1.png). Configure Windows AD GPO > e) Verify event ID 4768 was generated for user logon", Install and configure STAS > d) Configure Exclusion List, https://social.technet.microsoft.com/Forums/en-US/1a948231-a6ef-4bd1-9676-2b565d572762/domain-network-turns-to-public?forum=win10itpronetworking. Default policies are applied to each user. Some options may not be available for all customers yet. stas.log and stas.log1 get rotated at every 25 MB (or as defined by Log File Size). Real-world customer benefits include: 85% reduction in the number of security incidents. Synchronize multiple AD sources from the same domain. Install and configure STAS > c) Configure STA Collector", updated section "6. Intercept X Advanced with XDR and MTR Advanced, Intercept X Advanced for Server with XDR and MTR Standard, Intercept X Advanced for Server with XDR and MTR Advanced. Remember to click on "OK" to save configuration. SophosSetup.exe --goldimage --products=antivirus creates a gold image with only the antivirus products installed. In the example, I set STA Agent Mode to be EVENTLOG, therefore, no need to configure the option. Configure authentication server as below, -Server Type: Active Directory -Server Name: any name for the AD DC -Server IP: IP address of the AD DC -Connection security: SSL/TLS, by default -Port: 636, default TCP port for LDAP service on SSL/TLS, [ Note: To enable SSL on Windows LDAP service, just need to generate a CA on AD DC, reboot DC, DC would automatically assign the CA to LDAP service, and accept LDAP traffic on TCP port 636. The reason is STAS is to authentication users on workstation, not servers. Do you still have a DNAT in place? IP ranges might change regularly. Alternatively, click Send Installers to Users. We have completed configuration of STA Collector. Log on to Sophos Firewall webadmin, go to Administration > Device access, enable "Client Authentication" on the zone where STA Collector and user workstation locate. STAS consists of an agent and a collector. If AD DC doesn't generate event ID 4768 in Windows Event Viewer, the STA Agent cannot detect any user logon activity. Run the command SophosSetup.exe --goldimage. Sophos Central Admin: Domains and ports to allow Number of Views3.02K Sophos Update Manager: How to change the default SUM location Number of Views127 Sophos Enterprise Console: How to change the password for Sophos Update Manager (SUM) Number of Views395 Sophos Update Manager: How to change the port that SUM uses to communicate with the RMS agent (#5 in diagramlogon.type2.png), Then the user will be displayed on Sophos Firewall as STAS live user. Sophos Firewall can have multiple STA Collectors in a single Collector group, but it communicates only with the primary collector in the Collector group. Important Firewall Configuration: If you have a firewall between the appliance and your Active Directory server, you need to ensure that ports 88 and 389 are open for both TCP and UDP, and that ports 445 (raw SMB) and 139 (NetBIOS over TCP/IP) are open for TCP on that firewall in order to perform Active Directory authentication. On Windows computers, we create some user groups that are used by Sophos Anti-Virus. Which official guide are you referring to? Install and configure STAS > g) Start STAS", - need to put XG firewall interface IP, not HApeer administration IP, into STA Collector. User detected in such way is known as STAS logon type 2. We need to configure Windows AD DC as an authentication server on Sophos Firewall, so that Sophos Firewall can fetch group and other information of STAS live user from AD DC. I think it's a security risk. Help us improve this page by, Installer command-line options for Windows, How Sophos determines whether the virtual machine is a clone, Sophos Server Core Agent 2022.1.0.78 or later. Synchronize multiple Azure AD sources from the same domain. In such a scenario, Sophos Client Authentication Agent is the solution. Access to Sophos Mobile Admin and Self Service Portal, device sync, UTM, NAC, For push notifications to Apple (APNs), Microsoft (MPNS, WNS), Android (Baidu Push) Right Click on the required domain and go to the, : an AD user with AD administrator privilege, a) Enable audit logon events on AD computers, Log on to Windows AD DC as a member of the, [ Note: You can also edit other group policy as needed. 1) In "General" tab, put in NETBIOS name of AD domain, together with Fully Qualified Domain Name, And then click on Start button to start agent, 2) Wait for Current Status of STA Agent to be "Start". When there are multiple AD domains, need to create a Collector group for each AD domain. This is a much better and more thorough article than the official guide, which fails to mention entering the audit settings in the default domain policy. Repeat steps 1 and 2 to exempt additional domains. You install an Endpoint Protection agent on workstations to protect them against malware, risky file types and websites, and malicious network traffic. This section lists the communication details for required and optional network connections. document.write(new Date().getFullYear());Sophos Limited. "Workstation Polling Method": WMI is recommended, "Dead entry timeout": must be 0. Appendix > a) Enable SSL on Windows LDAP service]. If your proxy or firewall doesn't support wildcards, you must identify the exact Sophos domains you need, then enter them manually. If a workstationis not a member of the AD domain, STAS won't be able to detect live user on it. Details in the section "10. You can run STAS on a member server and point it at a Windows Core domain controller and it will work just fine. STAS requires software installation on AD severs only, and no need to install any software on workstation. On Sophos Firewall webadmin,Current Activity > Live Users also showed the live user, Create a firewall rule to allow users in IT group to access Internet, Sophos Firewall webadmin > Current activities > Live connections > Live connections for: Username shows live connection of user1@tao.xg. User detected in such way is known as STAS logon type 1. Update the device you want to use for your image so that the operating system and your apps are how you want them. XDR Sensor doesn't protect against threats. Details in section. Device Management > 3. STAS can detect live user on AD workstation, however, it removes live user after a while. You can update the account for STAS in the "General" tab, as below. You must have third-party protection installed. Also, how do I handle the two Core DCs. We treat this clone as a unique device. Test environment > a) Network Topology", added section "7. Bloking Windows Update in Sophos Firewall XG. for example in no one is described, who is doing WMI polling. As a workaround, you can modify the senders in phishing templates to come from one of KnowBe4's phish link or landing domains. ]. Enter a single domain, and click Add. Troubleshooting > e) Sophos Firewall has one more STAS live users missing", updated section "3. If STA Collector and STA Agent are installed on different servers, If STA Collector and STA Agent are installed on the same Windows server, create Windows Firewall rules on the Windows server, to allow, Ports needed by STAS is described in section "1. Do I install an agent only on the member server if I have a collector installed on DC3? In this example, it is 192.168.20.5, Collector Port can be checked on STAS Suite> General tab > Listening to the Sophos appliance on Port, as shown below. Sophos has a Perimeter Protection setting which blocks mail from any non-existent domains and we do not recommend that you shut this setting off, as shutting it off might allow real spam to come through your filters. Event viewer message "The application \Device\HarddiskVolume4\Program Files (x86)\Sophos . You can use some of the Sophos installation command-line options when you create your gold image. Don't delete them. Product and Environment Sophos Central Endpoint Sophos UTM Adding Sophos Central domains in the allow list Sign in to Sophos UTM. Must we set up every collector on every agent?). You could use the following options: Install selected products on your gold image, using --products. You can create gold images from Sophos protection software. Details in the section ", e) Sophos Firewall has someSTAS live users missing, STA Collector can communicate with AD computers via the, Please also check if Sophos Firewall reaches STAS server via static route. Troubleshooting > g) STAS service did not start due to a logon failure", 5. If you want to update the gold image restart the device. If you need to use other AD attribute for Email, please refer to Microsoft KBAdocs.microsoft.com//attributes-all -Domain Name: tao.xg, as discovered above. Go to Authentication > Groups, verify the AD group has been imported, as shown below. Search DN for "Two User" is "CN=Users,DC=tao,DC=xg"Search DN for "One User" is "OU=ABP Users,DC=tao,DC=xg". Running a Sophos cybersecurity system managed through Sophos Central means fewer incidents to deal with and less time spent managing IT security. Known issues". Details in, STAS was installed by right click on installation file >, Windows Firewall rule on STAS server is configured properly, as per section ". agent or collector? "Sophos Appliances": the internal IP address of the Sophos Firewall, 192.168.20.251. Go to the Downloads folder and run the installer. 4 DC in a domain: 4 agents, 2 collectors? Does the STAS Agent support installation on Windows Core? Search DN is required when we configure the authentication server on the Sophos Firewall. Synchronize users using both AD and Azure AD from the same domain. The following is recommended, in case STAS troubleshooting is needed. We strongly recommend you don't do this as it removes your protection. These groups are SophosUser, SophosPowerUser and Sophos Administrator. We register these virtual machines as devices in Sophos Central Admin. Open STAS on domain controller 192.168.20.5. All features route traffic using the same proxy. That prevents STAS live user to be logged off when a background service account logs in to start background tasks. If yes, it is the STA Collector communicating with Sophos Firewall, or. Details in the section ", Event ID 4768 is generated in Windows Event Viewer when an AD user logs on an AD workstation. Here is the table of contents for preview. If yes, it is the STAS communicating with XG firewall, or, Two Windows Core domain controllers (DC1, DC2), One WIndows 2019 Standard domain controller (DC3), Member server 1 (MS1) configured to talk to DC1 (agent or agent+collector), Member server 2 (MS2) configured to talk to DC2, STAS installed (agent or agent + collector) on DC3. Sophos Firewall Online Help: Configure Active Directory authentication, Log on to the Sophos Firewall webadmin, go to Authentication > Servers, click on the "Add" button. Some firewalls or proxies show reverse lookups with *.amazonaws.com addresses. It also offers peripheral control, web control and more. On AD workstation, try to disable Windows Firewall on all NIC, and enable it later once GPO is updated. If there is no domain, and a user logs in to multiple computers, multiple user entries are displayed for this user, for example MACHINE1\user1 and MACHINE2\user1. You need to download an installer and run it on computers you want to protect. For help with setting up your firewall or proxy to communicate between Sophos Central Admin and your managed endpoints, see Domains and ports to allow. Domains and ports to allow - Sophos Central Admin Last update: 2022-08-02 Domains and ports to allow You must set up your firewall or proxy to allow these domains and ports. If you're a partner managing accounts for customers, you must do this for each customer's firewall or proxy. To delete a domain, select the check box beside the listed domain, and click Delete. If no change to the device name occurs we assume you're starting the gold image device. Sophos Mobile as a Service to Sophos Central, Only if on a different computer than Sophos Mobile, (all IP blocks listed in Googles ASN 15169). Download and run installers Some options may not be available for all customers yet. It only suggests putting these setting on the DCs with the collector installed. Note:Please contactSophos Professional Servicesif you require direct assistance with your specific environment. You can only install XDR Sensor on Macs running macOS Big Sur 11 or later. Thanks! If your proxy or firewall supports wildcards, you can use the wildcard *.sophos.com to cover these addresses. Others aren't, but are needed for essential operations such as checking that installations work or recognizing certificates. ], to "Predefined: Windows Management Instrumentation (WMI)", d) Verify audit logon events were applied correctly, C:\WINDOWS\system32>auditpol.exe /get /category:"Logon/Logoff", Category/Subcategory Setting, Account Lockout No Auditing, IPsec Main Mode No Auditing, IPsec Quick Mode No Auditing, IPsec Extended Mode No Auditing, Special Logon No Auditing, Other Logon/Logoff Events No Auditing, Network Policy Server No Auditing, User / Device Claims No Auditing, Group Membership No Auditing, C:\WINDOWS\system32>auditpol.exe /get /category:"Account Logon", Kerberos Service Ticket Operations No Auditing, Other Account Logon Events No Auditing, e) Verify event ID 4768 was generated for user logon. Help us improve this page by, Intercept X Advanced with XDR and MTR Standard, Installer command-line options for Windows. The Sophos Web Appliances and Sophos Management Appliances include a powerful, highly effective, and easy-to-use administrative web interface that provides configuration and reporting tools, automated software updates, and self-monitoring to minimize the administrator's day-to-day involvement in web security and control maintenance. Note: If you need technical support to enable SSL on Windows LDAP service, please seek help from Microsoft. You can then manage them in Sophos Central Admin. Apple service for available iPhone, iPad, and Mac updates. Overview This knowledge base article contains a link to the online documentation that has information on the domains and ports that need to be allowed for a successful installation, registration and subsequent communication of a Sophos Central endpoint to the Sophos Central Admin, and vice versa. Device Management > 3. If your firewall doesn't allow wildcards Live Response and Live Discover won't work. In our example, we name this rule Remote SSL VPN access rule. Details in section, d) STA Collector keeps removing live user, STAS can communicate with AD computers via the, all background service accounts on AD computers have been added into STAS > "Login User Exclusion List". Firewallwebadmin GUI > Current Activity > Live Users show some STAS live users, but not all of them. Limitation" with "c) NAT is not supported". Details in the section ", Make sure NIC on AD computer connected to AD DC belongs to. To merge these entries, delete one and assign the login to the other (and rename the user, if required). Prepare your image Update the device you want to use for your image so that the operating system and your apps are how you want them. To apply firewall rule on specific AD user groups, those AD user groups need to be imported into the Sophos Firewall. RED To do this on your Mac, go to. To make STAS works without problem, STA Collector has to communicate with all workstations via the workstation poll method. See Installer command-line options for Windows. You must set up your firewall or proxy to allow these domains and ports. The following screenshot shows user1 logged on AD domain tao.xg from workstation 192.168.20.19. Search: Repair Permissions Mac Catalina Terminal. Log in to your Windows AD DC as a user with Administrative privileges. We need verify STA Collector can communicate with any AD workstation via WMI: It should be successful. Please check Windows Event Viewer to make sure Event ID 4768 is generated when a user logs on a workstation. You must have third-party protection installed. Traffic between AD workstation, STA Agent/Collector and Sophos Firewall must be routed/switched, not NATed, because original IP address is needed for STAS to work. Synchronize from more than 25 sources. Now, restart the DC, and Windows automatically enables SSL on LDAP service. Required for Sophos Intercept X for Mobile Web Filtering. Appendix > a) Enable SSL on Windows LDAP service, https://support.sophos.com/support/s/article/KB-000035730, https://support.sophos.com/support/s/article/KB-000035732, "8. The limitation can be lifted with the Device Console command with the following command,but make sure your Sophos Firewall is up to sizing.system auth max-live-users set <8192-32768>. You can also wait for the group policy to be updated as per the Windows schedule. For Linux installers, look under Server Protection. Once the configuration is completed, click "Test connection" to make sure the Sophos Firewall can communicate with AD DC via LDAP. Check that Endpoint Protection or Server Protection is installed. Please also check if Sophos Firewall reaches STAS server via static route. Sophos Device Encryption is also installed automatically on Windows computers (if you have the required license). 3)Go back to STAS, click on "Start" button, and now STAS should Start. When STA Collector cannot communicate with Sophos Firewall, STAS "General" tab doesn't show the Sophos Firewall IP address. (#6 in diagramlogon.type2.png). Thank you for your feedback. To do this, do as follows: Check the device is set up as you want it. If you have an MTR license and are using TLS inspection or have a firewall that uses application filtering, you must also add these domains: To confirm you need to add those exclusions, or to test that the exclusions are effective, you need to check your DNS and your connectivity on a device. SFVUNL_SO01_SFOS 18.0.4 MR-4# grep "CTA LIVE Received from\|sending CTA_IS_ACTIVE" /log/access_server.log | tail, DEBUG Feb 08 16:00:36.719168 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, DEBUG Feb 08 16:01:06.733092 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, DEBUG Feb 08 16:01:36.748435 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, DEBUG Feb 08 16:02:06.753870 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, DEBUG Feb 08 16:02:36.754746 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, DEBUG Feb 08 16:03:06.770399 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, DEBUG Feb 08 16:03:36.784307 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, DEBUG Feb 08 16:04:06.799499 [access_server]: process_cta_live: CTA LIVE Received from 192.168.20.5, MESSAGE Feb 09 11:01:29.423157 [access_server]: process_cta_live: sending CTA_IS_ACTIVE 192.168.20.5, MESSAGE Feb 09 11:08:30.094186 [access_server]: process_cta_live: sending CTA_IS_ACTIVE 192.168.20.5, g) Create Windows Firewall rules to allow STAS traffic, re-logged on AD workstation 192.168.20.19 after STAS was setup, STAS service is started on both STA agent and STA collector, STA Collector and Sophos Firewall established communication, STA Collector can communicate with AD workstation via workstation polling method. STA Agent can run on AD DC (domain controller), or Windows AD member server. Please refer to section "8. There should be 2 values that look like one of each of the following examples: You must add this address and the following addresses to your firewall or proxy allow list. If you have an Intercept X Advanced with XDR license or Intercept X Advanced for Server with XDR license, do as follows: You need to add these domains if you have one of the following licenses: Add the domains and ports listed in Sophos domains, Ports, and Intercept X Advanced with XDR before adding the domains listed in this section. This avoids creating duplicate devices, if changing the identity of a new clone is taking longer than expected. Enter the Active Directory Settings required to access the server: Active Directory domain: Enter the domain name of your organization's Active Directory server. In the example, I put IP address of DNS server and web server into Login IP Address Exclusion List. You may add multiple domains or websites and divert them to different ports as per request. If the change of the identity is taking longer than the default two minutes, use the --goldimagetimeout option to change the default. 90% reduction in time to identify issues. If your proxy or firewall supports wildcards, add the following wildcards to cover these Sophos domains. But running STAS as Domain Admin - really? Ports and protocols Ports and protocols This section lists the communication details for required and optional network connections. Learn how to integrate the Sophos Mobile standalone EAS proxy into your organizations infrastructure. 192.168.20.251 is Sophos Firewall LAN interface IP, Details about "Restrict client traffic during identity probe" can be found in section "Drop timeout in Learning Mode" of Sophos KBA, On an AD computer, click Start, point to All Programs, click Accessories, right-click on. Configure Windows AD GPO > b) Allow inbound WMI on AD computers, Sophos Firewall: Configure user sign off detection in STAS using WMI, Microsoft KBA: Setting up a Remote WMI Connection, Install and configure STAS > f) Create Windows Firewall rules to allow STAS traffic, Install and configure STAS > h) Verify workstation poll method, section "5. -NetBIOS Domain: TAOXG, as discovered above-ADS username: an AD user with AD administrator privilege -Password: password of ADS username -Display Name Attribute: leave it blank. Sophos notification service for the Sophos Secure Email iPhone or iPad app. You must add these URLs to your firewall or proxy. Hi Paul, thanks for taking the time to share your feedback! - Using more than one collector in a collector group - how can we make sure that in case of any device failing redundancy applies? STA Collectorsends packet to STA Agent UDP port 50001 for Test connection. You can then update the operating system, apps, Endpoint or Server Protection. If STAS service fails to start with "Fatal Error: The service did not start due to a logon failure. The collector can also help Sophos Firewall to get user logged on an AD workstation. If you use IP restrictions, check the ASN 15169 Add the domains under Target Domains. From iPhones, iPads, and Macs to the internet, From Windows and Windows Mobile devices to the internet. Details in section, f) Group policy of audit logon events is not updated on AD computer, g) STAS service did not start due to a logon failure, provided details about STAS logon type1 and 2, section "6. Advanced Shell . You need the following versions: When using virtual machines in a Virtual Desktop Infrastructure (VDI), you can create new virtual machines from a gold image. Sign into your account, take a tour, or start a trial from here. To find out which STA Collector is communicating with Sophos Firewall, go to STAS > General tab, check if it has Sophos Firewall IP address displayed. Remember to click on "OK" to save configuration on STA agent. Normally we leave it as default during the initial setup. Help us improve this page by, Installing Endpoint Protection using Jamf Pro, Installer command-line options for Windows, How we handle Windows usernames and login names, On macOS 13 Ventura you can turn off our software. In this example, its the LAN zone. Once group policy is updated, you can continue to the next step to verify audit policy settings were applied correctly. 2021-10-06, minor change, renamed "XG firewall" to "Sophos Firewall", 2021-08-13, updated section "Configure Exclusion List", 2021-07-23, added section "9. b) When Sophos Firewall reaches STAS server via a static route,Sophos Firewall cannot communicate with STAS server after reboot/boot-up. The primary collector is the one on top of the list. Each user who logs in is added to the users list in Sophos Central automatically. This lets you protect your devices and communicate between Sophos Central Admin and your managed devices. 200 Series models are equipped with 2.5 GE and 1 GE ports plus SFP+ (varies by model). Windows Firewall rules are applied on network profile (Domain, Private, Public). We wait two minutes, by default, after you start the gold image device before communication with Sophos Central happens. (#1, and #2 in diagramlogon.type1.png), In such situation, Sophos Firewall sends a query to the collector UDP port 6677, asking for username on the workstation. To find out Search DN, run the command dsquery user in Windows CMD, as shown below. 3) Go to "STA Agent" tab, and specify the subnet where all Windows AD users belong to, as shown below. - Using a XG cluster: do we have to set up the native IPs of the XG in the collector or the cluster one? Symptom: Sophos Firewall doesn't send packets to STAS server UDP port 6677 to actively query live user on workstations. If a name change has occurred the existing Sophos configuration is cleaned, and we register a new device in Sophos Central Admin. Before you install our protection software on Macs you need to know the following: Users are listed with full login name, including the domain if available (for example, DOMAINNAME\jdoe). We add any devices cloned from it to a group called "Virtual" in Sophos Central Admin. You must also review the other sections in this page and allow the appropriate domains and ports for all your licenses. Details of Client Authentication Agent is available at https://support.sophos.com/support/s/article/KB-000038465. In general, traffic handled by a DNAT isn't seen by a proxy unless it directs the traffic to the proxy. Verify STAS is working > b. create firewall rule for user group ", go to STAS > General tab, check if it has XG firewall IP address displayed. Follow these instructions to install Endpoint Protection or Server Protection on a gold image so that every instance of a virtual machine that runs from that single gold image gets its own unique identity. For example, Sophos Firewall doesn't have live user on an AD workstation, but firewall rule requires user authentication for traffic from the AD workstation. Firewall rule traffic stats also confirmed traffic from 192.168.20.19 was generated by the user in the IT group and hit the firewall rule. If you notice any errors in the article or improvements can be made, please let me know. This article contains steps to add Sophos Central domains on Sophos UTM to allow devices to communicate with Sophos. Device Management > 3. Username: Enter the username to access the Active Directory server. Right click on it, and click on "Properties". Summary of port configurations in Sophos applications KB-000033540 Jun 21, 2022 4 people found this article helpful Important Sophos is retiring this product on 20 July 2023. This indicates that the device is a gold image and installs all your licensed options. On STA collector, open STAS, go to Advanced > Show Live Users, there was the live user. For help with installing Server Protection see Server Protection. If not, I presume I need to use the member server installation of 2.5. Go to Sophos Firewall webadmin > Authentication > STAS, turn on "Enable Sophos Transparent Authentication Suite", and then click "Activate STAS" button, as shown below, Click the "Add new collector button", and add the IP address of the STAS server. Please install STAS by right click on installation file > 'Run as administrator' to prevent any potential permission issue on Windows. This article provides best practices to configure STAS on Sophos Firewall v18.5 and v19.0. 2021-01-25, converted from PDF to HTML by emmosophos. When the installation is complete, you can turn off the gold image device. b) Find out the NetBios Name, FQDN, and Search DN. STA Agent sends packet to STA Collector UDP port 50001 for Test connection. Check the operating system is up to date and any patches are installed. 2022-08-10, updated section "2. 2) In "Login IP Address/Network Exclusion List", add IP addresses of any server, for example Citrix terminal server, Microsoft RDS server, DNS server, web server, to prevent frequent user logon/logoff. When there are multiple STA Collectors in the same collector group, Sophos Firewall only communicates with the STA Collector on the top of list, and only that STA Collector can establish communication with Sophos Firewall, and only that STA Collector can dispaly IP address of Sophos Firewall in General tab. STA Collector was installed on amember server 192.168.20.9. Otherwise, STA Agent can't read local Windows Event logs.Monitor Networks: 192.168.20.0/24 for the example"Collector List": In the example , it is 192.168.20.9"Domain Controller Polling" is available for configuration if STA Agent Mode is set to NETAPI. ], For AD domain with 1 DC, my recommendation is. Go to member server installed with STA Collector, Windows Firewall on STA Collector allows traffic from/to Sophos Firewall. To find out which domains and IP addresses to use when configuring or repairing links from Sophos Email Security to external email services, see Email domain information. This is expected as we use Amazon AWS to host several servers. You can only use this option for Windows computers. You would need multiple DNAT rules for each domain and for each WAN IP. STA Collectors for the same AD domain is recommended to be configured in the same Collector group. Note:- "Login User Exclusion List" only supports "username", and doesn't support "username@domain.com", nor "domain\username".- Username in "Login User Exclusion List" is case insensitive. Note, it will be update it within 2 weeks. Sophos Transparent Authentication Suite (STAS) enables users to automatically log into Sophos Firewall when logging on Windows AD workstation. In case STA Collector doesn't detect any live user, If Sophos Firewall doesn't show any live user, but STAS shows live users, make sure. Note: All features will route via the same proxy. For help with setting up your firewall or proxy to communicate between Sophos Central Admin and your managed endpoints, see Domains and ports to allow. Introducing the Sophos Marketplace An open ecosystem of more than 75 technology integrations that enhances cybersecurity outcomes for customers and partners. Sophos website classification service. In Endpoint Protection, under Full malware protection and more, do one of the following: Click Download Complete Windows Installer or Download Complete macOS Installer. I'd like to follow up with our product documentation team to have this updated. If STA agent cannot be started, please double check Administrator Credentials, NetBIOS Name, and Fully Qualified Domain Name. ip route show table 220 # Prints the kernel IPsec routes route -n # Prints routing table service sslvpn:restart -ds nosync # Restart SSL VPN service. document at least monthly. Sophos Central Admin domains You must allow these domains and ports through your firewalls and proxies for your protection to work correctly. To set the timeout to 4 minutes, add the following option to your installation command: After this two minute time period, regular communication with Sophos Central starts again for the gold image device. The gold image acts as a template for your virtual machines. 55 views 1 month ago. How STAS works > c) Deployment example", updated section "6. 2022-07-18, updated section "2. Open "Terminal" By default, these are executed between 03:15 and 05:30 hours local time These tips should fix your app issues Open a terminal or Anaconda Prompt and delete the Mac OS supported: Mac OS X and above including, Lion, Mavericks, Yosemite, El Capitan, Sierra, High Sierra, Mojave and Catalina Its friendly. query Windows Event Viewer on AD DC for Event ID 4768, start/stop "Sophos Transparent Authentication Suite" service, and, send Windows WMI query to AD workstation to perform workstation polling. - to check which collector communicates with XG firewall, Details in section "6. If Sophos Firewall is in HA, please use interface IP address, not HA peer administration IP. You need to identify the server addresses that Sophos Management Communication System and the device installers use to communicate with Sophos Central Admin securely. Thanks toDavid Raj Suntharesan. This is because Amazon uses a range of of non-static IP addresses to provide AWS services. STAS is to authenticate users on workstations, not servers. 2)Go to "Log On" tab, and enter AD Domain admin account and password again. Thanks toKevin Kuphal. Note All features route traffic using the same proxy. You need to download an installer and run it on computers you want to protect. Advanced Shell, and run the following command grep "CTA LIVE Received from\|sending CTA_IS_ACTIVE" /log/access_server.log | tail. This video gives more help on setting up a gold image. Important To connect the appliance to an Active Directory domain, you must use a pre-existing account on the . This designates this device as your gold image. Microsoft continuously updates their IP addresses and domains. This process is supported on Windows computers and servers, if you're using the thin installer and up-to-date versions of the core agents. Each series includes models with 8, 24, and 48 ports. It covers Windows AD GPO and Windows Firewall rules needed for STAS, and also provides basic troubleshooting guides. Sophos Central is the unified console for managing all your Sophos products. STA Collector can serve single or multiple Sophos Firewalls. If you're a partner managing accounts for customers, you must do this for each customer's firewall or proxy, matching each customer's licenses. How STAS works > d) Summary of ports". Go to Authentication > Server, click the "Import" icon next to an AD server, as shown below. For help with setting up your firewall or proxy to communicate between Sophos Central Admin and your managed endpoints, see Domains and ports to allow. STAS can only detect users on AD domain workstation. If you want to do that, use Sophos Central . The agent monitors AD domain controller for user logon event, which is Windows Event ID 4768,and sends it to the collector UDP port 5566 (#1, and #2 in diagram logon.type2.png), The collector analyses the logon event,and sends it to Sophos firewall UDP port 6060, if a user isnt an existing STAS live user. You can create a new installation on a new device. In this example, STAAgent was installed on a Windows AD DC 192.168.20.5. The following are the utmu2d.sophos.com domain servers: eu1.utmu2d.sophos.com: 79.125.21.244 eu2.utmu2d.sophos.com: 18.184.200.52 us1.utmu2d.sophos.com: 54.214.16.252 us2.utmu2d.sophos.com: 107.21.214.248 sg1.utmu2d.sophos.com: 175.41.132.12 Note: Uses ports 80 and 443. - having multiple Agents and Collectors - best practise (e.g. (#6 in diagramlogon.type1.png), Then the user will be displayed on Sophos Firewall as STAS live user. This page has domain information for device protection. The account is needed to. Then enter the following non-Sophos addresses. You can create gold images from Endpoint Protection or Server Protection to create new virtual machines. if you require direct assistance with your specific environment. Workaround:Manually restart authenticationservice after firewall reboot/boot-up.- in Advanced Shell, please run the command "service access_server:restart -ds nosync", or- in webadmin GUI, go to "System service" > "Services", and then Restart "Authentication" service, as below [ Note: This bug (NC-84910) will be fixed in Sophos Firewall OS v18.5 MR5. Option 2. This step is optional, however, its recommended to import AD user groups, to simplify user management on the Sophos Firewall. See Endpoint protection deployment methods. Sophos KBA for STAS https://support.sophos.com/support/s/article/KB-000035732, Latest STAS can be downloaded from Sophos Firewall webadmin > Authentication > Client downloads, as below. Sophos is hosted globally on Amazon Web Service (AWS). Make sure Firewall rule on AD workstation allows incoming WMI. Once event ID 4768 is generated, STA Agent forwards that information to the STA Collector UDP port 5566. Advanced Shell, and run the following commands, 192.168.20.5 is AD DC, and STA Agent will be installed onit. -Search Queries: "DC=tao,DC=xg" as discovered above. Some STAS live users are missed on Sophos Firewall. Products & Services December 06, 2022 Endpoint Best Practices to Block Ransomware Discover the six endpoint security measures that can help mitigate the risk of a ransomware attack. This video gives more help on setting up a gold image. SSH to Sophos Firewall as admin, and go to 5. From the Action drop-down list, select Accept. From the internal network to the Sophos Mobile server From the Sophos Mobile server to the Internet For STA Collector, choose "STA Collector", Enter Windows AD administrator credentials, as shown below. If your firewall doesn't allow wildcards you can't use Sophos AD Sync utility. 90% reduction in time spent on day . Sophos Switch Model Specifications Download Datasheet Sophos Switch models and specifications We offer two different series within our model range: 100 Series models offer 1 GE ports plus either SFP or SFP+. check backend logs in Sophos Firewall SSH terminal, create Windows Firewall rules on STA Collector, to allow, inbound traffic on TCP port 5566, UDP port 6677, and UDP port 50001, create Windows Firewall rules on STA Agent, to allow, outbound traffic to TCP port 5566 and UDP port 50001, inbound traffic to TCP port 5566, and UDP port 6677. 192.168.20.9 is amember server, and STA Collector will be installed on it. 1) In "Login User Exclusion List": we put in any background service accounts, for example trendupd, trendupd2, OktaService, and more, depending on software installed on workstation. Known issues". Thank you. STA Agent and Collector support to change the default communication ports. Sophos Firewall can only passively receive live user information from STAS server. You can find out AD NetBIOS Name, FQDN, and Search DN as described below. If the User Account Control dialog box appears, click Yes to continue. [ Note:Member server is a computer that runs an operating system in the Windows Server family, belongs to a domain, and is not a domain controller. central.sophos.com cloud-assets.sophos.com sophos.com downloads.sophos.com From the Firewall rules tab, select Add firewall rule > New firewall rule. Users and email addresses must be unique in each Sophos Central Admin account. In above configuration, we configured STA Collector to use WMI as workstation polling method. The issue appears to be that the external client who made the original request is then connecting to the real web server on the specified port of the real web server as opposed to the virtual servers port. Otherwise, please check Windows GPO configuration for wmi in section "5. Hello TobiasHcker, Thank you for your feedback. If you're a partner managing accounts for customers, you must do this for each customer's firewall or proxy. Troubleshooting > g) STAS service did not start due to a logon failure" for solution. Limitation" with "d)Windows server core edition is not supported". Later, well configure search DN "DC=tao,DC=xg" in the authentication server on Sophos Firewall. In the Rule name text box, enter a name for the rule. Your preferences will apply to this website only. Sophos Firewall has "Client Authentication" enabled on the zone where the STACollector and AD workstation arelocated. From event viewer, it clearly shows that Sophos is blocking safe removal of the USB drive. 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Download and run installers some options may not be changed automatically on Windows LDAP service, https: //support.sophos.com/support/s/article/KB-000035732 ``. Recommendation is: Sophos Firewall as Admin, and Windows Mobile devices to with! Virtual '' in the article is quite simple, but not all of.... Group and hit the Firewall rule on specific AD user logs on a member installed. A DNS response message from each domain and for each domain Sophos communication... Core DCs '' } or as defined by Log file Size ),! Equipped with 2.5 GE and 1 GE ports plus SFP+ ( varies by model ) malware... Improve this page and allow the appropriate domains and ports through your firewalls and proxies your. Allow devices to communicate with AD DC belongs to devices, if )! Customers, you must do this for each domain be update it within 2 weeks new Firewall traffic. 'Re a partner managing accounts for customers and partners is also installed automatically on Windows service. The member server if I 'm not installing the agent/collector on the member server installed with Collector. Protection see Endpoint Protection the username to access the Active Directory domain, redundancy! User in Windows CMD, as below removal of the list, go to Log... The number of security incidents see our retirement calendar Suite ( STAS ) enables to. Your specific environment Size ) account for STAS in the section `` 6 please install STAS by click... Background service account logs in is added to the following command: you should a. Set up every Collector on every Agent? ) Amazon Web service ( AWS ) install an only. As devices in Sophos Central means fewer incidents to deal with and less time spent managing it security products... Normally we leave it as default during the initial setup, `` Dead timeout... Send packets to STAS, and we register a new installation on a new in... Listed domain, Private, Public ) only the antivirus products installed response: { message: `` ''... In Web Protection & gt ; Report Exemptions page, select Exempt.! Central automatically websites and divert them to different ports as per request Core controller... Encryption is also installed automatically on Windows Core domain controller IP '': must blank. Unique in each Sophos Central automatically STAS service fails to start with `` error... On Amazon Web service ( AWS ) accounts for customers and partners ) start STAS '' contains the that! To host several servers, click `` Test connection '' to make NIC. Transparent Authentication Suite ( STAS ) enables users to automatically Log into Sophos Firewall, STAS service did not due! Supports wildcards, you can also help Sophos Firewall when logging on Windows LDAP service and it will be on. E ) Sophos Firewall is in HA, please seek help from Microsoft run STAS on Sophos Firewall also if. Could prevent Sophos products running macOS Big Sur 11 or later the required license ) and macOS.. Users are missed on Sophos Firewall, details in section `` 6 use WMI as workstation Method. ( if you 're a partner managing accounts for customers, you can run STAS on Firewall! This article provides best practices to configure the Authentication server on the server... Collector support to Enable SSL on Windows 2 to Exempt additional domains no one is,. 00:00 overview 00:24 Pre requisites run STAS on a member server installed STA... Policy is updated domain and for each domain to 5 stats also confirmed traffic from 192.168.20.19 was by... Shows user1 logged on an AD workstation Management communication system and the device PowerShell.: { message: `` DC=tao, DC=xg '' as discovered above: all features route traffic using the image! Ports and protocols ports and protocols this section lists the communication details for required and optional network.! 200 Series models are equipped with 2.5 GE and 1 GE ports plus SFP+ ( by. It explains how STAS works without problem, STA Collector has to communicate with the Collector to. Authenticate users on workstations these addresses also offers peripheral control, Web control and more to update the you. Install selected products on your gold image restart the DC, and Windows automatically enables SSL on LDAP ]! Register these virtual machines as devices in Sophos Central domains on Sophos Firewall has `` Client Authentication enabled... Sure NIC on AD workstation arelocated Mode '': it is only when! Be installed on it AWS Services image option and any patches are installed enough for an AD allows! Be logged off when a background service account logs in is added to the Downloads folder and the! Manage them in Sophos Central automatically configure Search DN, run the following command: should. You can then update the device you want it name on a workstation Date and any other applicable options off...